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Site Map: Customer Service
Most common questions and concerns BEFORE ordering
Most common questions and concerns AFTER Ordering
Shipping
Tracking
•
What are the shipping options and cut off times?
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Will everything that I ordered ship together?
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Can I pick up my order?
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Do you ship internationally?
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I need to know the shipping cost before placing the order
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How do I track the package?
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What does "Order in progress" mean?
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Why is my order delayed?
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I am missing part of my order
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I was not able to accept the delivery, what do I do?
Ordering
•
I need more product information
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What does OEM, Bulk, Refurbished, Extra Life... mean?
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What does Eco-Stor™ condition mean?
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Will CompuVest sell my personal information?
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What is the order acceptance policy?
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What is return policy?
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How do I cancel or change the order?
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I could not find a product on your web site
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I would like to order larger quantity than shows in stock
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I would like a volume discount
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Need technical support?
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How does the extended warranty work?
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Do you ship to military APO?
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I need an invoice
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Product I received is not as advertised
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I need an advanced replacement shipped to me
Payment
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Credit card payment instructions
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Visa/Master Card
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Discover/American Express
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Cash On Delivery (C.O.D)
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Paily
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Wire transfer
•
Western Union
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Government, Educational or Corporate qualify terms
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What are the payment options for orders shipped to US?
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What are the payment options for international customers?
International Customers
•
Do you ship internationally?
•
What are the payment options for international customers?
•
How do I track the package?
•
I need to know the shipping cost before placing the order
Returns
•
Make a return request
•
Check Return Status
•
Return policy
•
Warranty
•
Need technical support?
•
Exchange a defective item
•
Correct a shipping problem
•
I need manufacturer support contacts
•
What is the replacement time frame?
•
How does the extended warranty work?
•
I need an advanced replacement shipped to me
Policies
•
Privacy policy
•
Shipping policy
•
Discrepancy & shipping damage
•
Pricing policy
•
Price changes, errors, and omissions
•
Order acceptance policy
•
Return policy
•
Warranty
Site Map: All Products
Batteries & Power Adapters
•
Battery for Camera/Camcorder
•
Battery for Handhelds
•
Battery For Laptops/Tablet PCs
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Battery for Printers
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Chargers & Power Adapters
•
General Purpose Batteries
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Telephone Battery
Cables & Tools
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Audio Cables & Adapters
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CISCO Cables
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Data Switch Cables/Adapters
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Data Switches & Cables
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Fiber Cables
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Firewire Cables (IEEE1394)
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IDE & Floppy Cables
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Network & Patch Cables
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PCMCI Cables
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Power Cables & Adapters
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Printer Cables & Adapters
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Proprietary Cables
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PS/2 Cables & Adapters
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SCSI Cables & Terminators
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Security Device Cables
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Serial ATA Cables
•
Serial Cables & Adapters
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Telephone Cables
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Tools & Test Equipment
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USB Cables & Adapters
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VGA & DVI Cables & Adapters
Cameras
•
35mm Cameras
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Accessories for Cameras
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All in One Cameras
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Binocular Digital Cameras
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Camcorders
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Digital Cameras
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Document Cameras
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Network Cameras
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Web Cameras
Cases & Enclosures
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Accessories For Racks
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Case Accessories
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Case Power Supplies
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Compaq/HP Power Supplies
•
Computer Cases
•
Enclosures
•
Modular Expansion Base
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Rack Mount. Cases & Enclosures
•
Racks & Cabinets
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Tower Server Cases & Cabinets
Consumer Electronics
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Alarm Clocks
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Car Audio
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DJ Equipment
•
Health & Beauty
•
Home Audio
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Motion Lamps
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MP3 Players
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Other Electronic Devices
•
Portable CD/DVD Players
•
Receivers
•
Speakers
•
Televisions
•
TV Stands/Shelves/Brackets
Controllers & I/O
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Compaq/HP Controllers
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Controller Accessories
•
DELL Controllers
•
IBM Controllers
•
IDE Controllers
•
Input & Output Adapters
•
Memory for Controllers
•
SCSI Controllers
•
Serial Controllers
CPU & Motherboard
•
Compaq/HP CPU
•
CPU & Motherboard Accessories
•
CPU AMD Athlon & T-Bird
•
CPU AMD Athlon 64
•
CPU AMD Athlon XP & MP
•
CPU AMD Duron
•
CPU AMD K-6
•
CPU AMD Opteron
•
CPU AMD Sempron
•
CPU AMD Turion 64
•
CPU Fans & Accessories
•
CPU for Notebooks
•
CPU Intel Celeron
•
CPU Intel Itanium
•
CPU Intel Itanium 2
•
CPU Intel Pentium
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CPU Intel Pentium 2
•
CPU Intel Pentium 3
•
CPU Intel Pentium 4
•
CPU Intel Pentium Pro
•
CPU Intel Xeon
•
IBM CPU
•
MAC CPU
•
Motherboards
•
Sun CPU
Drives & Storage & Zip
•
Compaq/HP Hard Drives
•
External Hard drives
•
Floppy Drives
•
HD Options by IBM
•
IDE Hard Drives
•
Laptop Internal Hard Drives
•
SCSI Hard Drives
•
Serial Hard Drives
•
Storage Accessories
•
Sun Hard Drives
•
Tape Drives & Arrays
•
Zip Storage
Flash Cards & Accessories
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Flash Card Readers/Writers
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Flash Storage Devices
Gaming Hardware
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Computer / TV Game Controllers
•
Handheld Games
•
Nintendo
•
Playstation
•
XBOX
Graphic Cards
•
Compaq/HP VGA
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IBM Video Cards
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Input Adapters
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Other Video Devices
•
Video Cards
•
Video Upgrades
Input Devices
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Accessories for Input Devices
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Cleaning Kits
•
Keyboard + Mouse
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Keyboards
•
Mice
•
Touchpads & Digitizers
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Trackballs
•
Whiteboards
Media & Carry Bags
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Accessories for Media
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Carry Bags
•
Consumer Media
•
Floppy Disks
•
Media Cases
•
Optical Media
•
Tape Cartridges
•
Tape Cleaning Cartridges
•
Zip/Jaz Media
Memory
•
30-pin Memory
•
Compaq/HP Memory
•
DDR 184-pin Memory
•
DDR2 240-pin Memory
•
EDO SIMM/DIMM Memory
•
FPM 72-pin SIMM Memory
•
IBM Memory
•
Laptop Memory
•
Memory for MAC
•
Rambus 184/232-pin
•
SDRAM 168-pin Memory
•
Sun Memory
Monitors & Projectors
•
Anti-Glare/Privacy Filters
•
LCD & CRT Monitors
•
Monitor & Projector Accessory
•
Monitor & Projector Mounts
•
Projector Lamps
•
Projectors
Networking
•
Cisco Network Devices
•
Compaq/HP Networking Devices
•
Desktop Modems
•
DSU/CSU
•
IBM Network Devices
•
Media Converters/Transceivers
•
Multiplexors
•
Network Accessories
•
Network Cards
•
Network Hubs/Repeaters
•
Network Management Devices
•
Network Modules
•
Network Power Supplies
•
Network Routers
•
Network Security Devices
•
Network Storage Devices
•
Network Switches & Bridges
•
Other Network Devices
•
PCMCI Modems & Network Cards
•
Remote Access Servers
•
Router Memory Upgrades
•
Sun Network Devices
•
Terminal Servers/Stations
•
Wireless Network
Optical Drives
•
Accessories for Optical Drives
•
CD Duplicators
•
CD-ROM IDE & SCSI
•
CDRW Internal & External
•
CDRW+DVD Combo
•
DVD Drives
•
DVD Duplicators
•
DVD-RW Drives
•
Internal Laptop Optical Drives
•
Magneto Optical Drives
•
Optical Options by IBM
PDAs & Laptops
•
GPS
•
Laptop / Tablet PC Accessories
•
Laptop Port Replicators
•
Modems/NICs for PDA/Tablet PC
•
PDA Accessories
•
PDA Cradles & Expansion Packs
•
PDAs & Pocket PCs
•
Tablet PCs
•
Notebooks
Power Protection
•
Bus Extenders
•
Power Protection Accessories
•
Power Strips and PDUs
•
Surge Suppressers
•
Uninterruptible Power Supplies
•
UPS Batteries
Printer & Scanner
•
Bar Code Scanners/Readers
•
Dot Matrix Printers
•
Fax Machines & Copiers
•
Inkjet Printers
•
Label Printers
•
Laser Printers
•
Line Matrix Printers
•
Printer Accessories
•
Scanner Accessories
•
Scanners
Printer Supplies
•
Cartridges & Toners
•
Dye Sublimation Paper
•
InkJet Paper
•
Label Accessories
•
Labels
•
Large Format Paper
•
Laser Paper
•
Print Servers
•
Printer Interface Cards
•
Printer Memory
Software
•
Application Software
•
Games for Playstation & XBOX
•
Operating Systems
•
Reference Software
•
Software Books
•
Training Software
•
XML
Sound, Speakers & MP3
•
Audio Accessories
•
PC Speakers
•
Sound Cards
•
Voice Recorders
•
Voice Recorders + MP3
Systems & Barebones
•
Barebone Systems
•
Servers
•
System Accessories
•
VAX & Alpha Options
•
Desktops
Telephony
•
Cell Phones
•
Cordless Phones
•
Headphones & Microphones
•
Telephone Accessories
•
Telephony